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VLC is always available on call, email & on web chat 27/ 7 at any time during the day, evening or even late at night to book your chauffeured car services.


VIP Luxury Chauffeur is an established trusted professional London chauffeur car service company located just minutes away from (LHR) London Heathrow Airport serving all 5 major London Airports & FBO's, we travel & serve you in luxury chauffeured cars for airport, cruise, hotel, train station & long distance chauffeured transfers & pickups to/ from for car services in London to travel across all cities, towns & counties of UK. Our chauffeur hire car services cover all airports, FBO's, cities, towns & counties in and around greater London areas to travel across whole of UK (DMC) and we have also expanded our coverage to include other countries & cities such as US, France & Italy to deliver you the best chauffeured car services for all your travels globally. Now you can book your end to end chauffeured car services for your Airport Transfers & Chauffeur Services to travel Worldwide (globally) with VIP Luxury Chauffeurs.

Do you have a question? If you wish to personally speak to us, we are available 24/ 7 online with chat facilities on the web or call us  one of our customer VLC support representatives will be happy to discuss your inquiry & requirements

Furthermore, you can send us an email mentioning your inquire and all requirements which will be helpful for us to deliver you a better service on the day of booking, email and we will get back to you at the earliest opportunity

When will I get the booking confirmation & driver details?

As soon as you confirm your online booking for chauffeur pickup service with a successful payment method, an auto confirmation email is sent to your inbox immediately with confirmation of payment method and the complete booking with all your special request (if you have made any for your chauffeur to know),  we will email your personal chauffeur & ride details a day in advance prior to your (travel) ride date, if you've booked an ASAP or same day chauffeur car service the details are sent to you few hours before your chauffeur pickup for car service, the chauffeur always sends you a text message on his/ her arrival when outside at your requested location for pickup.

How do I contact or find my driver?

You will be provided with your personal chauffeur drivers name, mobile number along with the chauffeur drivers car registration number on the booking email confirmation a day in advance, prior to your journey, the driver will always update you his standby location where he/ she is waiting for your (arrival) meet & greet at your requested pick-up location. If for any reason you cannot connect/ contact them directly, please call VLC Office:call us or Mobile/ text:call us and we shall get you connected to your driver.

Can I be notified when my driver arrives?

Yes, for your chauffeur pick-up service the chauffeur always sends you a text/ what’s app message or will call you when outside at your requested pickup location for your car service with a personalised name board on display (iPad) for ease & comfort to locate him swiftly.

Can I take an extra stop (via) on the route before final drop to destination?

Yes, we have various options for you to select & book (via) extra stop or even book multiple stops on route before you're dropped at your destination for your chauffered car service transfers.You can take extra stop/s on the route if you have already discussed this with us for point A to point B car service (single trip), if any unplanned extra stops are taken this is chargeable according to the category of vehicle you have booked, normally between GBP £20 to GBP £100 (only 15 minutes free wait time allowace is given for every extra stop you take which is on the route to your final destination) This extra stop should to be paid either in cash or by card (5% additional card fee) to the driver before drop-off.

Can I extend the booking for chauffeur service per hour basis?

Yes, If you have booked an as-directed hourly chauffeur car service on per hour basis you can extend the booking service by as many number of hours you would like to do so, your chauffeur will update you 01 hour before it’s due to finish, any extended additional hours need pre-authorisation from a VLC booking team handler before the current chauffeur car service session ends & it should be paid in cash or by card (5% additional car fee) to the driver before the drop-off is done.

How far in advance can I book a chauffeur service with you?

You can book an online chauffeur service with us at any time during the day, evening, night, ASAP, just for few hours or for next day car service. Get chauffeur transfers and pick-ups to or from London, airports, hotels, train stations, cruise port terminals or for long distance rides across UK prior to your travels, but we suggest, give us few hours notice before you plan to pre-book a chauffeur service with us for pick-ups and transfers, you can also pre-book our chauffeur services using our online search engine as far in advance as possible for car service.

Are you a licensed private hire operator?

Yes, we are fully insured, licensed and regulated by the Travel For London (TFL).Copies of our licenses and Private Hire insurance can be provided on request.

Can you provide a Tour guide?

Yes, we can provide you a Blue Badge Tour Guide for any specific city sightseeing tour or private tours for an additional fee separate to the innicial tour price displayed. Please specify this requirement when booking.

My flight is delayed or landing earlier?

No problem, we understand a lot of factors affect the flights arrival timings, have piece of mind when you book a chauffeur service with VIP Luxury Chauffeur for your airport transfers, your personal airport chauffeur will monitor your live flight or private jet for it's arrival time, the chauffeur will adjust the pick-up time accordingly and will wait for you in the airports arrival hall when your flight lands holding your personialised name board on dislay (iPad).

Where will my Airport chauffeur wait for me in the Airport?

As a standard operating procedure our Airport chauffeurs wait to meet & greet you on arirport arrival at WH Smith or Boots Phamacy whichever is nearer to you when coming out from the Exit doors into the airrivals hall for your airport chauffeur pickup services.

How long does the chauffeur wait for One Way/ Single trip airport transfer?

For your airport chauffeur pickup service (free wait time allowance is 45 minutes including car park after landing) the chauffeur will wait for you maximum 90 minutes after your flight or pivate jet lands, for all other outside chauffeur pick-up services (free wait time allowance is 15 minutes including car park after given time for pick-up) the chauffeur will wait maximum 30 minutes after the time given to us for pick-up, only if there is no contact made with your driver or with VLC team during this wait time period, the job will be considered as DONE & NO SHOW, if you’re getting delayed for any reason and request us/ VLC team or your driver to continue waiting for your arrival, additional waiting time & car park (at cost) should be paid either in cash or by card (5% additional card fee) to the driver before drop-off.

Your vehicle questions answered?

Which vehicles do you have for chauffeur services?

VLC has a huge fleet of top class luxury chauffeur cars in London which are available for your chauffeur services in all car makes & models to travel & serve your for airports, hotels, train stations, long distance, & for citywide chauffeur transfers, you can select, hire & book whichever luxury chauffeur car suits you the best for your chauffeur driven car services in vehicles like Mercedez-Benz E-Class, 07 seater V-Class (Viano), 08 seater Vito-Class, Mercedes-Benz S-Class, BMW 07 series, Audi A8, Jaguar XJL, Range Rover Autobiography (LWB), (EV) Electric vehicle Tesla Model S, Tesla Model X, Mercedes-Benz S-Class S500, EV S500e, EV S560e, Mercedes-Benz G-Class Wagon G63 AMG, Rolls Royce Phantom, Ghost, No.1 luxurious SUV Cullinan, Hummer Stretch limousines, 16 seater luxury Minibuses, Mini coaches to seat up to 25 passengers & 50 seater luxury Buses or Coaches which are of top class quality new, modern & stylish, driven and kept in pristine mint condition by our professional chauffeurs for your luxury car services in London & for your tours, travels & transport services across the UK.

Will the vehicle be clean?

Yes, you can expect your personal suited professional chauffeur to arrive for your chauffeur service pickup in a freshly cleaned (in & out) luxury car for your private chauffeur transfer, all our vehicles are washed and valeted inside/ out daily before any chauffeur pick-up service, so when you book a chauffeur service you get a fresh clean car on every chauffeur ride services you book with us.

Do you provide car hire with car seats?

Yes, VLC provides you car hire with car seats for family airport transfers in London to travel across UK for FREE. Car hire with car seats for children are provided in all chauffeur cars we have in our fleet. If you have your own baby/ child car seat for younger passengers, you can bring them with you to use whilst travelling with us. By law you will need to fit them yourselves & they cannot travel without a baby/ child car seat or booster car seat (you cannot carry the child in your arms during the journey). If you have booked a return journey, we can look after any baby/ child car seats until your return. If you have requested us to bring the baby/ child car seats please mention child’s age when you book mentioning age for every child, we will bring an appropriate car seat for the little one at no extra cost to you.

Can I drink/ eat in the car?

Yes, we provide bottled mineral water, mints or chocolates for our passengers as a standard which is complimentary with any car service you book. We do not permit hot food in the vehicles. We can provide you with glassware and coolers if you require to consume your own drinks during the ride. You can book our Limousine car services for chauffeur transfers in London with various chauffeur service packages to suite you here we can place a bottle of alcoholic beverage of your choice like champagne, single malt whisky or a bottle of Vodka with chrystal glassware to consume during your limo service (There is a cleaning cost involved if you soil or damage anything in our vehicle during the any trip).

Can I smoke in the car?

No, by law all our vehicles are not permitted for smoking.

Is there WiFi hotspot in the chauffeur car?

Yes, VLC knows your time is very valuable & how important it is for you to stay connected to business, work, friends and social media, Free use of in-car Wi-Fi with fast 3G/ 4G hotspot is available to connect you in every chauffeur car we provide for your car services at no extra cost when you travel with us, along with that we also provide with a newspaper or magazine of your choice (on request) & Bluetooth connectivity to play your favourite music during the chauffered car service, let your personal chauffeur driver know and he/ she will get you connected to the in-car Wi-Fi & Bluetooth when you are in the vehicle.

Can I charge my mobile phone/ iPad in the vehicle?

Yes, we provide you with Apple iPhone & Android usb chargers which are available in every chauffeur car for your car service, we also have in-car connecters if you prefer to plug in your own chargers.

How much luggage can the vehicle take?

All vehicles can take at least one suitcase & one hand luggage in the boot. However, each vehicle has a different boot capacity, when you’re booking the vehicle you can see the passenger, suitcase & handbag capacity which is mentioned besides the chauffeur car. Please see our vehicle fleet page for more details to select & book your choice of luxury car hire for your travels.

Will I get the same car I selected for my chauffeur service pickup?

Yes, we will send you the same category & class of vehicle which you have booked & selected for your chauffeur service pickup, but we do not guarantee the make, model & colour of the car in advance on booking, this information is only provided to you if you have made a specific vehicle request for your chauffeur service pickup. 

Do you have pet friendly taxi for chauffeur service London?

Great news! ! We are a pet friendly chauffeur service company & our pet travels & transportation services in London, UK are professional & reliable. If you have a furry friend and you want them to accompany you in our vehicle, we can pick you up and the pet may it be a Dog, Cat, Rabbit, Guinea pig or a Hamster etc..from any location in London drive you to any address within Greater London or even travel across UK wide or to Europe to other counties, cities or towns with your pet. Whether you want to accompany us in our chauffuer car for your pet transport service or not, we have a pet delivery services to cities & towns in place which is a friendly pet pick-up & drop off service available for you to book and hire our pet service to deliver your lovely pet safely & carefuly to the nominated person at drop off, we also provide a pet pick-up & drop off airport service, get a pre-authorisation from us before getting your pet in the vehicle, we have a friendly pet car hire option for you to book, make a request at the time of booking, we shall update you with the additional cost, price & rate for pet car hire & private transfers with your pet.

Your chauffeur driver questions answered?

Town Car Service

You can expect a personal suited chauffeur in a freshly cleaned (in & out) luxury car, taxi, cab, saloon, sedan, van or SUV for your private transfer, book your luxury car hire in London for chauffeur services with a reliable, trusted & professional London chauffeur car service company UK. Our chauffeurs speak fluent English, Scotish, Russian, German, Indian (including Hindi, Punjabi, Gujrati or Urdu), Pakistani, Arabic, Spanish, Chinese, Mandarin, French, Portuguese, Polish, Japanese, Turkish or Sri Lankan & are full licensed, insured, regulated & secured for delivering car service in UK for airport transfers & town car service (on hourly/ per hours or daily car hire basis), so whether you're travelling strait from airport to hotel or airport to London trust VIP Luxury Chauffeur for your rides. Our chauffeurs have a good route knowledge of UK citywide such as London, Manchester, Birmingham, Bristol, Glasgow, Leciester etc to it's business financial districts in the city centre & to it's iconic locations, historic sites, tourist attractions, luxury hotels, restaurants, nightclubs, stations, stadiums, theaters & event show venues, for your airport or hotel chauffeur pick-up & drop-off service they will pre-plan your journey routes before hand and make alternate changes (via) during the ride if there are any traffic hold-ups ahead making sure you reach from airport to your hotel in London or hotel to airport safely & on-time.  

Will the driver have their own insurance?

No, the owner of the vehicle will need to cover the driver for the duration of the journey on their own insurance policy. We can provide you with individual details for your insurance company.

Where will my driver be when I get back from my shopping trip or meeting?

When you have booked an as-directed hourly chauffeur service per hour or daily car hire service with chauffeur driver, every time you leave the chauffeur car the driver will securely park the car as requested by the client, he/ she will exchange his phone number with you and suggest you a pick-up point, please give 10 minutes heads up to the chauffeur when you ready to return back to the car so he/ she and stanby to pick you up at the agreed pick-up point .

Your payment questions answered?

Can I set up an account/ pay by monthly invoice?

Yes, we can set up a business account for you or for your company which will be invoiced on monthly basis by our accounts team. Please contact our office for more us or email our accounts team handlers at email

When do I pay for my chauffeur service bookings?

All online booking payments are taken as soon as you book your chauffeur services with an auto booking confirmation. If you have a business account with us you will be invoiced monthly. If you do not have a business account and have made an inquiry, payment for this will be requested 7 days before your travel in some cases we can take debit or credit cards payments (subject to 5% additional card transaction fee), or direct internet/ BACs payments without any additional fees involved for you chauffeur service online bookings.

Is VAT included in the price?

Some of our vehicles are zero rated, and some are chargeable at 20% VAT. This detail will be itemised in your quotation if requested. All fees are included in the final prices you see before you book the journey, this price is all inclusive fixed rate for that particular booking journey only.

Will I be charged for Extra Waiting, Additional Stops, hours, Car Parking, Congestion Zone or Tolls?

Whichever chauffeur hire service you book all fees are included in the journey for the transfer at the time of booking ride, if you have mentioned this before you book, additional charge may only apply for when free wait time allowance for pick-up has been consumed, any unplanned stop taken on route or extended booking with additional hours taken to complete the car service. We don’t charge for any congestion zone or road tolls/ bridge crossing fees if it is mentioned at the time of booking, only when you navigate us unplanned the charge may apply, all additional charge where applicable are paid in cash or by card (5% additional card fee) to us or the driver before the journey is completed (drop-off).

We know planned journeys can change, no problem !!

As-directed hourly chauffeur services per hour & Daily car hire with chauffeur (driver) services

When your chauffeur service is booked, Free cancellation on as-directed hourly chauffeur per hour car service & daily car hire with chauffeur (driver) service is minimum of 24 hours before ride booking date & 48 hours for some specific high-end luxury car hire services before ride booking date (9.00 am is considered as a standard start time for next day for daily car hire with chauffeur driver service bookings).

One Way/ Single trips & Return journeys

Free cancellation for One Way/ Single trips & Return trips is 24 hour prior the chauffeur pick-up on the day of service, where pick-ups are more than 1 hour drive or 35 miles away from our base at (LHR) London Heathrow Airport, 24 hour prior notice is required for free cancellations, 24/48 hours notice is required for the same if you have booked a high-end luxury car hire service for One way/ Single trip or Return chauffeur transfers.

Contact Information

If there are any other unanswered questions you may have please email, call or text/ what’s app us, our online VIP Luxury Chauffeur booking team is available 24/ 7 on chat and on phone or fill in an inquiry form below and the responsible department will get back to you at the earliest opportunity.

  • VIP Luxury Chauffeur
  •   Office Line:+44 189 543 6498
  •   Mobile/ What’s app: +447886025551
  •   Email Us
  •   Reg Office Address : 89, Whitethorn Avenue, West Drayton, London. Middlesex. UB7 8LA
    TFL Operator: 009908
VIP Luxury Chauffeur

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